Shipping Policy

Effective Date: December 31

Domestic Shipping

• Orders within the United States are shipped via trusted carriers such as USPS and UPS.
• Free shipping is available for orders exceeding $75.
• Delivery times range from 3-7 business days, depending on your location.

International Shipping

• We ship to select international destinations. Delivery times and fees depend on the destination.

Processing Times

• Orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Confirmation

• A tracking number will be emailed to you once your order has been dispatched.

Lost or Damaged Shipments

• Contact us at info@epichato.com or call (218) 644-3623 within 48 hours of receiving a damaged item or if your shipment is lost.